![]() ![]() Warranty If you have received a faulty or incorrect item, you must notify us within 7 days of receipt, we will then arrange to replace the item within the usual timescales as indicated in the terms of delivery. If in doubt then PLEASE GET A QUOTE before purchasing an item (call with your postcode, item number and product name). Charges are determined by location and weight and can be SUBSTANTIAL for delivery to any of the areas listed above. Additional Postal Charges to the following areas: Northern Ireland, Scottish Islands, Channel Islands and all other islands off the mainland. If you do not received the item within 7 days please contact us. How long it takes to arrive depends on the carrier Check at local holding office, as postmen often don’t leave a card. Postage All items will be sent once we have received full & cleared payment we aim to dispatch all items within 1-2 working days. All our items are professionally packaged and our p&p costs include materials and labour. We do not ship to PO box numbers or British forces address (sorry). Goods will be normally be shipped within 1-2 working days IF NOT SOONER. Amendments made through PayPal or via email will not be accepted, under any circumstances. Items will be dispatched to the address as listed on your eBay account. Delivery times are provided by the carrier, excluding weekends and bank holidays, and may vary with package origin and destination, particularly during peak periods. We are not responsible for delivery times. Delivery All items will be sent by Royal Mail/Evri/Fedex. Payment Methods All items require immediate payment. We will email you a Returns Label, you will require access to a printer to print out a copy to attach to your parcel. All returns must be in their original packaging. Faulty/Damaged Items - Returns We will endeavour to replace all broken items or give a refund of the bid/buying amount at our discretion. To cancel your order you must advise us by email or in writing. We cannot accept responsibility for returned items damaged or lost in the post so advise you take out postal insurance. ![]() You will be responsible for the shipping costs both to and from your address. You must take reasonable care of the item(s) and must not open them. If for any reason you are not satisfied with your goods, we will refund the price of the goods provided that they are returned unused and in original condition, together with the original packaging (if applicable), within 30 days of the date of the invoice, a copy of which must be returned with the goods. ![]() Unwanted Items – Returns We offer a 30-day money back guarantee. Include the item number of your purchase in all correspondence. Contact Us: If you want to contact us regarding an item that we are selling on eBay or you have bought from us, please use the eBay messaging service. In the case of listings where we have indicated that the colour of the item may differ from the colour represented in the listing pictures, please be assured that quality will not be compromised and that the item will be identical to the product displayed in every detail apart from the colour. The item you receive will be of equal quality and value to that shown in the listing. We strive to faithfully reproduce images of the items we sell, however, manufacturers constantly update and improve the design and specification of products and it is not always possible to update product images as quickly as the lines change. We would also prefer to be contacted with any problems you might have with any of our products before leaving Feedback (Please give us a chance to solve any problems you may have - Thank you.) Pictures: Product images are for illustrative purposes only and may differ from the actual product. If you think there might be a problem, please feel free to inform us - after all we're only human, mistakes can happen! Our contact details are shown below. (Postage and Packing is not included in any refund given). We cannot be held responsible for manufacturers faults, BUT we will honour our terms and conditions, faulty products must be reported within 48 hours of purchase for a full instructions of replacement/refund of the bid/buying amount at our discretion. Terms And Conditions All Our Items Are Brand New Unless Otherwise Stated. ![]()
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